Why a business needs a CRM: how to choose it, implement it and get the team on board

Many companies have heard about CRM but still lose leads in messengers and keep records in spreadsheets. With Timur Abrarov we look at CRM as the main tool for controlling and growing sales.

When to implement a system, at the start or in an established business, how to choose a solution for your needs, including Bitrix and alternatives, and how to get the team used to the new environment. In an hour we show the client's journey from a late-night enquiry to an automatically issued invoice.